Unternehmensarchitektur der Neckermann Versand AG

The increasing pressure of competition in the dispatch trade in Germany requires a faster and more flexible adjustment of the systems to the customer's requests. Additional to questions of complexity, questions of flexibility and vitality are urging into the foreground. The paper presents instruments for the handling more integrated, at the same time however complexityreducing models of Neckermann and its subsystems, which can be continuously further developed on the basis of models.